1. Who We Are
TWO STEPS is a technology products brand based in Dubai, United Arab Emirates. We supply laminators, paper shredders, and workspace tools through Amazon.ae, Noon, and direct business channels.
This Privacy Policy explains what information we collect through this website (twosteps.ae and its Vercel deployments), how we use it, and the choices you have.
2. Information We Collect
Information you provide directly: when you contact us through our forms, WhatsApp, or email, we receive the details you choose to share — such as your name, email address, phone number, company name, and the content of your message.
Information collected automatically: like most websites, our hosting provider (Vercel) collects standard technical data such as IP address, browser type, device information, and pages visited. This is used for security, performance, and anonymized analytics.
We do not process payments on this website. Purchases are completed on Amazon.ae or Noon, and their respective privacy policies apply to those transactions.
3. How We Use Your Information
To respond to your inquiries, quote requests, and support messages.
To prepare business and bulk pricing proposals you request.
To improve our website, product range, and customer experience.
To comply with legal obligations under UAE law.
We do not sell or rent your personal information to third parties.
4. Cookies
We use essential cookies to make the website function and a simple preference cookie to remember your cookie-banner choice. We do not use invasive advertising trackers.
You can clear or block cookies at any time through your browser settings. The site remains fully usable without optional cookies.
5. Third-Party Services
Our website links to external platforms including Amazon.ae, Noon.com, and WhatsApp. When you follow these links, the privacy policy of the destination platform applies.
We host images and fonts from trusted providers solely to display website content.
6. Data Retention & Security
We keep contact and quote messages only as long as needed to serve you and meet legal requirements, after which they are deleted.
We apply reasonable technical and organizational safeguards to protect your data. No online transmission is 100% secure, but we work to protect your information in line with industry practice.
7. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you at any time.
To exercise these rights, contact us at info@twosteps.ae or via WhatsApp. We respond to verified requests within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version is always available on this page, and material changes will be highlighted on the site.
Last updated: July 2026.